How to request help
- Use the contact page or feedback page and include the email tied to your account.
- Describe the charge, the date, and what outcome you are requesting.
- Include any screenshots or billing references that help verify the issue.
Billing
Refund / Return Policy
Digital subscriptions and services are generally non-refundable, but billing mistakes and service problems can still be reviewed case by case.
Billing notes
If you cancel a recurring subscription, access typically continues through the remainder of the paid period. Cancellations stop future charges rather than refunding elapsed time automatically.